Senior Account Manager

​Are you a skilled and passionate Senior Account Manager seeking a dynamic role in healthcare communications? Join a global leader at the forefront of inspiring change in clinical practice and health outcomes. My client is a pioneering healthcare communications agency committed to crafting innovative solutions that transform lives.

They are a dynamic, multidisciplinary healthcare communications agency. Collaborating with the pharmaceutical and biotech sectors, they revolutionise behaviour, elevate clinical practices, and enhance health outcomes. Their pioneering spirit drives them to foster amazing partnerships with their ambitious clients. Championing behaviour change by blending creativity and insightful experiences, empowering audiences to learn, understand and take action.

This role sits within the creative and digital team where you will be a pivotal member of the client services team You will execute client plans, fostering deep relationships and ensuring exceptional project delivery. Driving financial growth and overseeing client satisfaction will be at the heart of your role.

Responsibilities:

• Understand and execute the client's strategic plan.

• Collaborate across internal capabilities to deliver client plans effectively.

• Lead the execution of client account plans.

• Manage account performance, finances, and forecasts.

• Cultivate positive, lasting client relationships.

• Represent the client internally and lead client account status meetings.

• Drive new business proposals and contribute to innovative programs.

• Run multiple projects autonomously while maintaining seamless operations.

• Champion optimal ways of working and set team standards.

• Overcome challenges and deliver beyond client expectations.

About you:

• Experience Account Manager / Senior Account Manager with experience working in healthcare communications agencies

• Strong financial acumen.

• Proven experience in commercial client management.

• Proficiency in handling creative and digital projects.

• Account management and partnership-focused background.

• A proactive mindset and exceptional client partnership skills.

• Bachelor’s Degree.

• Experience in coaching and mentoring.

• Innovative program development expertise.

What’s on offer:

• Competitive salary

• Private family healthcare

• 25 days holiday plus bank holidays, plus Christmas closure days & celebration day of your choice

• Flexible holiday buy & sell scheme

• Flexible working

• Fun, social and collaborative team

• Beautiful London offices!

If you're a motivated Senior Account Manager with a flair for healthcare communications and a desire to drive change, apply now! For more information please contact Nicky Stunt, Principal Healthcare Communications Manager – [email protected]